Zenien believes in and recommends a pro-active approach to business computing. Putting in processes such as:

• Preventative Hardware maintenance
• Applying Security updates
• Regular firewall and network security audits
• Verification of Anti-Virus and Anti-Malware systems
• Software licence audits (if required)
• Checking of backup Logs
• Periodic data backup test restoration
• Disaster Recovery and Business Continuity planning
• On-site visits to discuss with staff any problems or ways that technology can improve business process productivity
• Remote backup of critical data
• A wide variety of other services

Each contract/SLA includes an monthly health status report which clearly indicates any issues that need to be discussed or actions taken as well as any recommendations. The report identifies what work was carried out and an estimate of the time taken to complete this work. It it written in an easy to understand executive summary format and we are more than happy to clarify or discuss these reports at any time.

If this worry free service interests you, please contact us to discuss your requirements and we will develop a proposal for you.